Spider Studio - Members  
   

 

 

 

Terms of Use and Policies

 

Can I really access all of the member products for one low price?

Yes, if you register for our membership you can download every product in the member download area of SpiderStudio.net for the term of your membership without any additional charges. This does not include the download of all of our Limited or Exclusive items for this price, however, we provide these high-quality graphics at unbeatable prices as well

Do you add products on a regular basis?

Yes. Although Spider Studio will only create new inventory that it believes to be of a superior quality, we update as frequently as possible, usually several times a month.

Does Spider Studio offer refunds?

Once you have downloaded an item from SpiderStudio.net we cannot offer a refund, which you are held responsible for understanding upon your creation of a membership with Spider Studio. The reason for this policy is because we offer full access to our entire digital collection of member products and, as such, there is no way for our products to be returned. On a rare occasion, if no products have been accessed, we will make exceptions on a case by case basis, however this is not applicable to renewal purchases where products have been previously downloaded

Are there any restrictions on my use of the Spider Studio graphics that I download?

Our graphics may not be distributed or displayed as part of any archive, media disk, catalog, auction, or the like. Finally, our products may be used for both commercial and personal use, as long as they conform to the restrictions indicated. Because Spider Studio offers a unique high value service of premium graphics and materials, it reserves the right to review accounts for the risk of potential misuse.

Do I have exclusive ownership over the items I download as part of the my membership?

No, your purchase entitles you to a license to use the products royalty free in accordance with the rights, restrictions and conditions indicated in the license you receive, and indicated above, but we do not grant exclusive rights for items downloaded from our member section.

If I purchase an unlimited membership are there any other fees I will encounter when downloading from the site?

No, an unlimited membership allows you full access to download any of graphics from the members area of our site at no extra charge.

Do I need to provide an link back or acknowledgement to Spider Studio when I use your products?

No. Because you are purchasing a license, it is not necessary to provide any credit back to Spider Studio.

Is account sharing allowed?

No, sharing an account is no different than distributing our materials to others. Individual accounts must be purchased by your friends and colleagues.

 

Spider Studio Terms of use Violations

Suspected violations of our terms will lead to an investigation into the situation, contact with the individual involved with the violations, account suspension, account termination, or other actions deemed necessary depending on the nature and severity of the violations, if we are unable to confirm the validity of the activity. Spider Studio may also update its terms from time to time, and it is your responsibility for reviewing the FAQ and licensing information.

Spider Studio may review for terms of service violations based on but not limited to: A pattern of behavior or activity on the Spider Studio website, abuse reports sent into Spider Studio by other individuals, violations discovered by Spider Studio employees, or any other method deemed necessary to protect the intellectual copyrights of Spider Studio.

Are there any restrictions on who can join Spider Studio?

Spider Studio does not allow participation by websites or individuals that participate in warez, hacking, cracking, malicious computer crime or fraud, or any other material or activity that is sees as illegal or conflicting with its program.

 

I bought a membership, but it says I\'m not activated, what do I do?

Because of the high fraud plaguing this industry, all orders are reviewed for signs of fraudulence before accepting any order. Once an order has been reviewed and confirmed by a human representative, your account will be activated. This process will be completed as quickly as possible, but activation time will vary depending on time of day, the volume of orders awaiting processing, the users adherence to submitting verifiable and legitimate information, as well as other factors.

I have purchased a membership and was able to access the site initially, but I am now having difficulty accessing my account, what is the problem?

This is typically the result of your computer not setting the cookie our website sends properly. Therefore, in order to correct this issue you will likely need to do one of the following things:

1. The web browser security or privacy setting may be too high (this setting should not be set past medium).

2. You may be behind a firewall that is blocking our cookie.

3. You may be using a web proxy that is filtering the cookies and preventing them from reaching your computer.

4. The cookies may be completely disabled in you browser.

Additionally, our login is case sensitive, so be sure that you are entering your username and password exactly as you did when you signed up for your account.

If you still experience difficulties after trying all of the above solutions please contact us at: servicesspiderstudio.net

If Spider Studio is unavailable for technical reasons, we are not responsible or liable for any damages during any downtime, or defects on the site during this period.

How do I change my email address and password?

By emailing the old and the new email to us, and with a little discription! servicesspiderstudio.net

I am not familiar with how to edit and customize these graphics, or I am having trouble with modifying the graphics in some way.

Try searching on google for web design tutorials

Will my membership be activated instantly?

Due to the increase of the amount of fraudulent transactions in this industry and on our website daily, we have had to implement a pending period to allow our staff to confirm all transactions before account activation. This action has been implemented to retain the unbeatable value afforded to you through your Spider Studio membership

How can I terminate my subscribtion?

Login to your PayPal account and go to Profile and you will be able to cancel your membership (monthly payment).
 
Are there any limitations to how or what I can download?

Yes. You may not use a 3rd party script to access our site or downloads. Any attempt to automatically download our content in this way will result in the automatic suspension of your account.

 

Thank you,

Spider Studio Team.

 

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